These Terms govern access to The Work Clock website, web application, and native mobile application. By creating an account, accepting a secure employee invitation, or using the service, you agree to these Terms and the Privacy Policy.

1. The service

The Work Clock provides attendance, scheduling, workplace, reporting, communication, document, and related workforce-management tools. Features may change as the service improves, and we may maintain, update, limit, or discontinue a feature when reasonably necessary.

2. Organizations and accounts

• The organization that creates or manages a workspace is responsible for configuring it, authorizing users, assigning roles and workplaces, and complying with applicable workplace, payroll, privacy, tax, and employment laws.
• Public registration creates a company-owner account. Employees join only through a valid secure invitation from an authorized organization.
• Users must provide accurate information, protect their credentials, and promptly report suspected unauthorized access.
• Each user may act only within the organization, role, and permissions granted to that account.

3. Attendance, location, and reports

• Users must submit truthful attendance and workplace information and must not falsify location, time, identity, approvals, or supporting records.
• Location results depend on device permission, accuracy, connectivity, address data, and workplace configuration. Organizations must review exceptions before relying on records.
• The service assists with recordkeeping and calculations but does not provide legal, tax, payroll, accounting, or employment advice. Organizations remain responsible for reviewing rules, calculations, exports, and decisions.

4. Trials, packages, and billing

• Where offered, the trial lasts 14 days, requires no payment card, and does not automatically charge the organization when it ends.
• Packages may include stated employee, workplace, storage, messaging, or feature allowances. Additional employees or workplaces may carry additional prices shown before purchase.
• Prices, currencies, taxes, renewal periods, cancellation terms, and any refund eligibility shown at checkout apply to that purchase.
• No payment is taken unless commercial checkout is enabled and an authorized company representative explicitly confirms the purchase.
• When a trial or paid allowance ends, affected features may be limited or stopped until the organization selects or renews an eligible package.

5. Acceptable use

Do not misuse the service, interfere with security, attempt unauthorized access, impersonate another person, falsify records, upload malicious content, or use chat, documents, or files for unlawful, abusive, discriminatory, or unauthorized confidential material. We may restrict access when reasonably necessary to protect users, data, legal compliance, or service reliability.

6. Customer data and privacy

Organizations remain responsible for the information they submit and for giving workers any notices or obtaining permissions required by law. Our handling of personal information is described in the מדיניות פרטיות.

7. Availability and support

We work to provide a reliable service, including supported offline attendance behavior, but uninterrupted or error-free operation is not guaranteed. Organizations should maintain appropriate business records and verify critical attendance, schedule, payroll-supporting, and legal information. Support may require sanitized diagnostic details but will never require a user’s password or biometric template.

8. Suspension, termination, and deletion

We may suspend or terminate access for material breach, unlawful use, security risk, nonpayment after commercial billing is enabled, or when required by law. Users may initiate account deletion through the app. Organizations may need to retain records required for employment, payroll, tax, security, dispute, or legal purposes.

9. Intellectual property

The Work Clock software, design, content, and branding remain the property of their respective owners. These Terms provide a limited right to use the service; they do not transfer ownership.

10. Disclaimers and limitation

To the extent permitted by applicable law, the service is provided without guarantees that it will always be uninterrupted or error-free. The Work Clock is not responsible for indirect, incidental, special, or consequential losses arising from use of the service. Nothing in these Terms limits rights or liabilities that cannot legally be limited.

11. Changes and contact

We may update these Terms as the service changes. Material revisions will be published with a new effective date. Questions may be sent to reports@theworkclock.com.